Very happy with it
Friendly crew. Chaos at NY when landed as there had been bad weather and aeroplanes had been delayed taking off/landing. 1hr 30 before we were able to get off the plane. Pilot was very informative keeping us up to date on what was happening. Bravo to him.
I did not request travel insurance, but it was added to my flight anyway.
Delta staff is not professional and rude
Cabin luggage management is poor. Service unfriendly. No efficient way to handle flight delays.